SETOINOVATE (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy governs your access to and use of https://setoinovate.com, including any content, functionality, tools, and services offered on or through the Website, whether as a guest or registered user.

This policy applies to information we collect on the Website and through email, text, or other electronic communications between you and the Website.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, you must not use the Website.


Children Under 13

The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we may have collected information from a child under 13, please contact [email protected] and we will take appropriate action.


Information We Collect

Information You Provide to Us

We collect information you voluntarily provide, including when you fill out forms, contact us, register for events, submit feedback, or purchase products or services.

This may include your name, email address, and other information relevant to your request or transaction.

We use this information to provide services, communicate with you, process transactions, and improve our offerings.


Information Collected Automatically

When you visit the Website, we may automatically collect information about your device and usage, including IP address, browser type, operating system, referral sources, pages viewed, time spent, and general location data.

We may use analytics, marketing, CRM, and automation tools to process this information for Website performance, security, and business operations.


AI, Chatbots, and Automated Tools

The Website may offer access to AI-powered chatbots or automated messaging tools, some of which are made available through third-party platforms.

Data Processing and Storage

Information submitted through chatbot features, including chat conversations, uploaded documents, contextual inputs, and account-related data, is stored on secure servers located in the United Kingdom and hosted by a primary cloud infrastructure provider.

Data Isolation and Model Training

Data submitted through chatbot services is not replicated across external systems and is not used to train public or third-party artificial intelligence models.

Each user’s data remains logically isolated within their own account environment and is not shared with other users or accounts.


Data Retention and Deletion

Users have direct control over data submitted through chatbot features.

Uploaded files, chat conversations, and contextual information may be deleted by the user through the administrative dashboard associated with their account. Deletions remove the data from active use within the system in accordance with the platform’s standard data handling processes.


Control and Responsibility

The Company facilitates access to these chatbot tools but does not directly operate or control the underlying infrastructure. Data submitted through chatbot features is processed in accordance with the third-party platform’s privacy and security practices.

Users should avoid submitting sensitive personal information through chatbot interactions, including financial, medical, or confidential data.


Cookies and Tracking Technologies

We use cookies, server logs, pixels, and similar technologies to collect information about Website usage.

This may include visit dates, pages viewed, time spent, referral sources, and IP addresses. These technologies help improve Website functionality and measure marketing performance.

We may use social media and advertising pixels to support marketing campaigns.

At this time, we do not respond to “Do Not Track” signals, as no consistent industry standard exists.


Third-Party Cookies and Advertising

Some content or features may be served by third parties, including analytics providers, advertising networks, and service platforms.

These parties may use cookies or similar technologies to collect information about your online activity. We do not control their data practices.

Questions regarding third-party advertising should be directed to the responsible provider.


Email Communications

If you contact us by email, we may retain the content of your message, your email address, and our response.

While we apply reasonable safeguards, email is not a fully secure method of communication. Avoid sending sensitive information via email.


Email Policies

We do not sell, rent, or lease email lists to third parties.

All marketing emails include an unsubscribe option. You may opt out of email communications at any time.


How and Why We Collect Information

We collect information to support activities such as downloading resources, registering for events, participating in programs, or purchasing products or services.

Some Website features may require information in order to function.


Email Communications and Consent

When you download resources, register for events, participate in programs, or purchase products or services, you may receive email communications related to your activity, including updates, educational content, and relevant offers.

You may unsubscribe at any time using the link provided in each email or by contacting [email protected].

For individuals located in the European Union, marketing emails are sent only with affirmative consent.


How We Use Your Information

We may use personal information to:

  • Provide and administer services

  • Communicate with you

  • Process transactions

  • Improve offerings and performance

  • Provide customer support

  • Deliver relevant content and communications

We may personalize content or advertising where permitted by law.


Third-Party Offers and Affiliate Relationships

We may share information about products or services offered by trusted third parties. In some cases, we may receive compensation if you engage with those offers.

We do not share personal information for third-party marketing unless you intentionally interact with or opt into a specific offer.

Any shared information is limited to what is reasonably necessary.


Disclosure of Information

We do not sell or rent personal information.

We may disclose information to service providers, affiliates, legal professionals, or successor entities when necessary to provide services, comply with law, enforce agreements, or complete business transactions.

Information submitted through third-party platforms is governed by those providers’ privacy policies.


Data Security

We use commercially reasonable safeguards to protect personal information. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.


ata Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.


California Privacy Rights (CPRA)

California residents have rights to:

  • Know what categories of personal information are collected

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of the selling or sharing of personal information

SETOINOVATE does not sell personal information as defined by California law.

Requests may be submitted to [email protected]. Identity verification may be required.


GDPR Rights (European Union)

If you are located in the European Union, you have rights to access, correct, delete, restrict processing, object to processing, and request portability of your personal data.

You may withdraw consent at any time.

You may also lodge a complaint with a supervisory authority.


Policy Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Continued use of the Website constitutes acceptance of the revised policy.


Contact Us

SETOINOVATE
P.O. Box 5122
Old Bridge, NJ 08857
Email: [email protected]

Effective as of December 8, 2025